ACC32 Is Not Available to Use on an Appointment

Solution

1. Ensure the ACC32 has a valid status:
   The status needs to be either  "Accepted" or "Verbally Accepted".  An ACC32 with a Status set to "Created" is not valid and will not be available to use.
   Check the Status in the Condition Details >> ACC32 & Misc Billing tab
   
   Click  to change the Status from "Created" to "Accepted" or "Verbally Accepted" , then click Save.
   

   2.     Ensure the appointment date is either on or after the ACC32 request date.

   3.     There are no appointments left for this ACC32.  
            Click on the Condition Details >> Appointments tab to see the appointment history.
            Check the number of appointments that are linked to this ACC32.
            Eg: The ACC32 shown below had requested an additional two appointments but the                 Appointment History shows that two appointments have already been used.