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      Accepting and Declining an ACC ICP Contract

      This article covers how to Accept, Decline without Triage, or Decline with Triage an ICP Contract.

      Prerequisites

       Setting up to Use ACC ICP Contract Types

       Setting up to Work With ACC

       Managing Custom Contracts

       Note: Working with Gensolve Custom Contracts is assumed knowledge.  This is covered off above in Managing Custom Contracts.

      Accepting the ICP Contract

      Sending Supporting Documents to ACC

      Declining the ICP Contract

       

      Accepting the ICP Contract

      Note: For ICP Contracts, ACC has made completion of the Complexity Tool a mandatory component of Accepting an ICP Contract.  

      1. You can either
                a. Go to Contracts >> All Contracts >> Search for the client's ICP Contract previously setup >> Go to the ICP tab
                b. Select  next to the Contract on the Appointment >> Go to the ICP tab
      2. If accepting the ICP Contract, click and select the relevant ICP Referral Source >> and select This referral is Accepted - After Triage >> the ICP Acceptance screens will now appear.
      1. Tick >> Client Authority has been given?
      2. Under Triage Details >>Tick and enter the Assessment Date.
      3. Ensure the Complexity Tool is set to ICP Complexity Tool >> click Create Entry.
      4. The ICP Complexity Tool will open.

      1.  Fill the form as required.  Entered selections will be highlighted in green.  Once the Triage entry is completed >> click on Completed >> Save the Form.

      1. The ICP tab will be updated with the note that the Complexity Tool has been completed, with the user and the date and time stamp details.

      2. Tick >> Client Participation Agreement has been accepted?

      1. Under Acceptance Details, enter the Date Accepted.

      2. Select the Initial Service Bundle.  Note: the options in this field are set by ACC and cannot be edited.

      3. You can copy the existing Read Codes from the ACC Lookup tool at the top right of the ICP tab, if not done already.  Click Lookup >> Add Diagnosis Codes to the Contract >> Save.  

      1. If manually entering the Diagnosis Codes,  select the relevant Read Codes and Side >> If adding a Read Code other than those copied from the ACC Lookup >> Click New?   Note: If required you can update any Read Codes via Administration >> Read Codes.

      2. Click Send To ACC.

      1. Confirmation will be received upon successful submission to ACC >> Click OK.

      Sending Supporting Documentation to ACC

      Note: Letters and Uploads can be sent to ACC from the Documents Sent to ACC section.  ACC ONLY accepts the PDF file format for uploading.  Whilst Letters are converted to PDF, any Uploads must be converted and uploaded against the client prior to attempting to send them to ACC.

      1. Click >> Add Documents from the Documents Sent to ACC section.

      1. The Attach Letters and Uploads screen will appear.  Any existing Letters and Uploads saved against Letters & Uploads tab for the client will appear. Note: You can create a New Letter from the below screen.  Click on >> New Letter.  

      2. To upload the Letters or Uploads click on the Include? field. The Include? entry will change from No to Yes.

      3. Click >> Add

       

      1. The Credential Required window may pop up, Click >> Allow

      1. The Sending Documents to ACC screen will be updated >> Enter the Content Type >>Click Send to ACC . Note: Whilst letters in .doc and .docx format will be converted to PDF, Uploads must be saved against the clients Uploads as PDF files.

      1. You will be returned to the ICP tab and the Documents Sent to ACC will be updated accordingly.

      Declining the ACC ICP Contract

      1. You can decline an ICP Contract with and without completing Triage.

      2. To send WITHOUT Triage Click This referral is >> Declined - Pre-Screen

      3. The ICP Declined sections will now appear in the ICP tab

      4. Under Declined Details enter:

        • Date Declined

        • Declined Reason

        • Recommended Next Steps

      1. Click >> Send To Acc

      1. To send the decline after Triage click >> Declined - After Triage
      2. Complete the Complexity Tool as per an acceptance >> Tick Client Acceptance?  and complete the above steps 3 to 6.

      Note: If required to send Supporting Documents as part of the decline process please see Sending Supporting Documents to ACC.