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      AEM-A Schedule has Been Created Which Invoices the Wrong Debtor

      Issue

      A schedule has been created which invoices the wrong debtor.  Examples of this include when an incorrect insurer was selected, or when the claim was billed to ACC rather than the insurer (or vice versa).

      Example:

      You have a patient that was billed under ACC, but was actually an insured patient how do you go back and bill those previously billed ACC appointments to the insurer?

      Solution

      1. Create a schedule payment to reject the items billed to ACC
      2. Click ACC Batches >> Existing Schedules >> Not Yet Paid >> Get Data
      3. Click  at the end of the schedule row
      4. Use the drop down to change the Status to Rejected, click Save
      5. Edit the Condition
      6. In this example, change the Claim Type from ACC to Insured, select the Insurer, click Save

      7. To create a new Insurer Schedule, click Create Schedule, use the drop down to select Insurers as the Schedule Type, click Get Data
      8. Click Create Invoice