AEM-ACC Have Paid, then Reversed a Payment

Issue

ACC has made a payment, but now they want their money back.

Solution

In this case we have to record the reversal of the payment

1. Go to ACC45's & Batches >> Payment/Rejections >> and click on New Payment/Rejection

2. Click on Add Reversals

3. Find the items that are to be reversed by looking for the Client on the Add for client field, or the Schedule on the Add from Schedule field. Then click on Add

4. Tick Include? on the items to be reversed and then click Apply

The Schedule Payment will now show the reversed payment and the total paid will match the payment remittance