- Knowledge Centre
- Gensolve Enterprise Manager
- Conditions & medical notes
-
Gensolve Enterprise Manager
- Accounting
- Administration
- Videos
- Appointments
- Banking & daily takings
- Billing & payments
- Clients
- Clinicians
- Conditions & medical notes
- Front office
- Gensolve API
- Healthlink
- Internet connection
- Letters & Templates
- Products
- Reports
- Troubleshooting
- Working with files
- Web portal
- Custom forms
- HICAPS
- Installation & troubleshooting
- Medicare
- Online payment
- Telehealth
- Third party integration
- Tyro
- Workcover
- The Workspace
- Managing Conditions
- Using the Support Centre & Accessing Information
- Setting up your Organisation
- Payments
- managing and billing
- Main Form
- Banking and receipts
- Business
- Debtors and Creditors
- Payroll
- GPM Web Booking Portal
- processes
- Sending Emails From GPM
- Hints & Tips
- GPM Start-Up Training
- ACC
- Contract
- Built-In Reports
- GPM_Light
-
Gensolve Practice Manager
-
Release Notes
-
Gensolve Audio Enterprise Manager
Cannot Edit Medical Notes Drawings
Issue
The following issues may be encountered:
- Medical notes cannot be viewed
- GPM crashes when selecting Create the Medical Notes or View the Medical Notes from the appointment context menu.
- The user cannot draw on the body outline graphics on the medical notes view
Solution
As this issue only occurs for Windows 7 users, please click on this link and follow the instructions provided.
If the problem persists, submit a ticket for the Support team.