- Knowledge Centre
- Gensolve Enterprise Manager
- Banking & daily takings
-
Gensolve Enterprise Manager
- Accounting
- Administration
- Videos
- Appointments
- Banking & daily takings
- Billing & payments
- Clients
- Clinicians
- Conditions & medical notes
- Front office
- Gensolve API
- Healthlink
- Internet connection
- Letters & Templates
- Products
- Reports
- Troubleshooting
- Working with files
- Web portal
- Custom forms
- HICAPS
- Installation & troubleshooting
- Medicare
- Online payment
- Telehealth
- Third party integration
- Tyro
- Workcover
- The Workspace
- Managing Conditions
- Using the Support Centre & Accessing Information
- Setting up your Organisation
- Payments
- managing and billing
- Main Form
- Banking and receipts
- Business
- Debtors and Creditors
- Payroll
- GPM Web Booking Portal
- processes
- Sending Emails From GPM
- Hints & Tips
- GPM Start-Up Training
- ACC
- Contract
- Built-In Reports
- GPM_Light
-
Gensolve Practice Manager
-
Release Notes
-
Gensolve Audio Enterprise Manager
Daily Takings Fails To Include a Payment Type
Issue
When creating a daily takings, payments of a specific type (e.g. EFTPOS or cheque) are not displayed for inclusion in the takings, even though you would expect them to be available for inclusion.
Reason
Payments are only available for inclusion in daily takings if the associated payment type has NOT been configured to be a Direct Deposit.
Solution
To check and update this setting:
- Go to Administration >> Payment Types.
- Click to edit the affected payment type.
- Ensure Is This Payment Direct Deposit is not selected (Direct deposit should only apply to payments of type "Direct" such as bank deposits)
- Click Save.