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      DNA / Cancellations Report

      Description

      This report shows all DNA (Did Not Attend) and/or Cancelled Appointments for a specified date range.

      The report data can be restricted to show charges with tax and cancellation reasons and to group by provider and cancellation reasons.

      Running the Report

      • Go to Reports >> Reports and select Quality from the Report Category list.
      • Then select DNA / Cancellations Report in the Report to Run list.
      • Set up the filters to select the data to be run for the report.
      • Click on Run Report to generate the report.

      Filters

      TYPE DESCRIPTION
      For Vendor

      This filter allows you to run the report for a specific Vendor.
      For Clinician

      This filter allows you to run the report for a specific Clinician/Provider.
      For Site

      This filter allows you to run the report for a specific Site.

      Display

      This filter allows you to add you own custom report output which can be saved and reused anytime. Please note that this filter will change how the totals are displayed.

      Include

      This filter allows you to show in the report the DNA and Cancellations, DNA's or Cancellations only.
      Date Range

      This filter allows you to select a date range for which to run the report.
      Set Period to

      This filter allows you to set the date range to a specific Period (e.g.: Calendar Year, Financial Year, etc.).
      Show Charges Including Tax?

      This filter allows you to specify whether amounts (and/or charges) shown in the report should have tax included.
      Show Cancellations Reason Other Details?

      This filter allows you to specify whether Cancellations Reason should be included in the Report.
      Group By Appointment Type

      This filter allows you to group the report data by Date paid or Site. Please note that this filter will change how the totals are displayed.
      Group By Provider

      This filter allows you to group the report data by clinician.
      Group By Cancellation Reason

      This filter allows you to specify whether the report data should be grouped by cancellation reason.

       

      The Generated Report

      From within the report, you can click edit app to open the Client Appointment details.