New Gensolve Support Desk
The Gensolve Support Desk portal has a new look which is more modern and user-friendly.
All the existing features are still available (Submit a Ticket, View existing tickets, View the Release Notes), but now can be accessed on your favorite mobile device.
Suggested Features Implemented in this Release
Sync Clinical Calendar with Google Calendar, iCal and others (View the Request)
There is now an iCal feed available for the providers. Now you can see your appointments in your favorite calendar application (You must configure it via Administration >> Clinicians >> Edit >> "Other Settings" tab >> Copy the iCal feed and paste the URL into your favorite calendar application)
Add Daughter & Son to Relationships (View the Request)
There are now two relationship types "daughter" and "son" in Contact Details Window. Select a Client >> Edit >> "Contact Details" tab
Other Features
Template Merge add Clinicians
You can now search and export Clinicians details (via Reports >> Template Merge form)
Allow appointment counts for Specialist
You can now count for the Provider Type “Specialist” appointments.
Clinician Type is shown on Clinical Note
You can now add Clinical Notes with any custom Clinician Type name for the selected Clinician.
Revenue Item Reports based on Cash/Payments
You can now generate the Cash Revenue Report based on Cash/Payments. (Accounting >> Reports >> Run Cash Revenue Details Report.)
When paying an invoice Show appointment dates on the receipt
You can now see appointment dates on the receipt when paying an invoice.
Show SMS's sent in Client History
You can now see SMS’s sent on the Client History Tab. (Select a Client >> Edit >> "Full History" tab)
Action Events
You can now reassign events that still require completing to another user (via Front Office >> Reassign Events).
Partition Portal By Vendor
You can now have a clinic portal configuration by Vendor. (You must configure it via Administration >> Web Configuration >> Vendor Custom Settings >> Configure each vendor as required)
Healthlink Messages Search by Clinic
You can now restrict by a Referrers Clinic. When searching for messages not specific to a Client the form will automatically make sure the maximum date range is not more than 6 months.
Allow an Invoice to be Assigned to a New Debtor
You can now reassign an existing invoice to an alternative Debtor or Client. This can be done by editing an Invoice and clicking on the new Reassign Debtor button at the top right of the form.
Show Payment Information on Invoices Details Screen
You can now see the details of any payments recorded against the Invoice when editing the Invoice details.
Show Cancelled Appointments by default
You can now see the cancelled appointments shown by default when viewing a Client's Appointments (Edit a Client >> Appointments tab). Any cancelled and no show appointments will now show with gray text.
Online Booking Additional Notes
You can now add additional notes when booking an appointment in the Web Portal
Cater for ASB Format Creditor Batch Output
You can now configure the bank account with the ASB bank format, and this will be now catered when exporting a Creditor Payment Batch.
Other Improvements and Fixes
- Tooltip for a Client's Name: In the upper menu, when selecting a client, there is now a tooltip when you want to see the client's full name and date of birth.
- Email added to Client Relationships: In the Contact Details Window (Select a Client >> Edit >> "Contact Details" tab) You will now have the ability to send Emails to a client’s relatives.
- Medicare Claims with different payee provider: You will now have the ability to choose a different payee provider than the servicing provider when claiming.