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Gensolve Practice Manager
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Release Notes
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Gensolve Audio Enterprise Manager
How to Cancel/No Show an Appointment in GPM Web
To Cancel or mark an appointment as a No Show in GPM Web , follow these steps:
- Locate the Appointment to be Cancelled >> Click on the Appointment
- Click Cancelled or No Show
- Choose one of the following billing options for the client: No Charge, The Cancellation Fee, or Appointment Full Charge
NOTE: The Cancellation / No-Show Fee can be adjusted in the Site setting - Select a Reason from the dropdown menu
- Enter the Note >> Save
NOTE : A charge type and reason must be selected before the appointment can be cancelled - The Appointment is now Cancelled