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Gensolve Enterprise Manager
- Accounting
- Administration
- Videos
- Appointments
- Billing & payments
- Clients
- Clinicians
- Conditions & medical notes
- Front office
- Gensolve API
- Healthlink
- Internet connection
- Letters & Templates
- Reports
- Troubleshooting
- Working with files
- Web portal
- Custom forms
- Installation & troubleshooting
- Medicare
- Online payment
- Telehealth
- Tyro
- Managing Conditions
- Using the Support Centre & Accessing Information
- Main Form
- processes
- Hints & Tips
- ACC
- Contract
- Built-In Reports
- GPM_Light
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GPM Web
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Release Notes
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Gensolve Audio Enterprise Manager
How to Expire an ACC32
Issue
An ACC32 exists, but no more appointments are required to be counted against it.
Solution
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Open the Condition Details for the condition the ACC32 relates to
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Click on the ACC32's and Misc Billing Tab
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Locate the required ACC32 and click
to display the ACC32 details window
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Change EITHER:
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The date, to make the ACC32 more than 12 months old, or
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The number of appointments requested to equal the number already counted against the ACC32, so none remain.
5. Click Save.