How to Reassign an Invoice to a New Debtor

Issue

Need to reassign an existing invoice to an alternative Debtor or Client.

Solution

You will need to configure the Invoice Details as follows:

  1. Locate the Invoice you want to reassign
  2. Click on  to open the Invoice Details window
  3. Click Reassign Debtor

 

    4.   Click Save

Note: Once an Invoice is reassigned, any balance to be paid will be charged to the new debtor and it will not be possible to delete payments and/or write offs that were created against the original debtor.

Once an Invoice has been reassigned click on  to see the Reassigned Details and/or Revert it if required.

Note: You can only revert a re-assignment if there are no payment records against the new Debtor. If you still try to revert it, you will be presented with a warning message as shown below.