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Gensolve Audio Enterprise Manager
How to Reassign an Invoice to a New Debtor
Issue
Need to reassign an existing invoice to an alternative Debtor or Client.
Solution
You will need to configure the Invoice Details as follows:
- Locate the Invoice you want to reassign
- Click on to open the Invoice Details window
- Click Reassign Debtor
4. Click Save
Note: Once an Invoice is reassigned, any balance to be paid will be charged to the new debtor and it will not be possible to delete payments and/or write offs that were created against the original debtor.
Once an Invoice has been reassigned click on to see the Reassigned Details and/or Revert it if required.
Note: You can only revert a re-assignment if there are no payment records against the new Debtor. If you still try to revert it, you will be presented with a warning message as shown below.