How to Reject an ACC32

Issue

Need to reject an ACC32 after it has been Created and Sent to ACC.

Solution

There are two ways to access the appropriate ACC32 needing to be rejected:

From ACC45s & Batches

  1. Go to ACC45's & Batches >> ACC32's and click Get Data
  2. Locate the ACC32 you want to reject and click on  (next to the ACC32 Number column)
  3. Set the Status to Rejected
  4. Click Save

 

From Condition Details

  1. Select a client and click on  to edit the Client Details
  2. Click on Conditions tab and locate the condition for which the ACC32 was created
  3. Click on  to edit the Condition Details
  4. Click on ACC32/18 & Misc Billing tab
  5. Locate the ACC32 you want to reject and click on   to edit the ACC32 request

  6. Set the Status to Rejected
  7. Click Save