Prevent Overlapped Appointments

Solution

You can enable the option to be warned when trying to book an appointment in three different scenarios:

1. A clinician in two different locations (rooms) at one time.
2. Two or more clinicians in the same location (room) at one time.
3. Two or more clinicians sharing a client at one time.

By default, this option is turned off, but can be enabled as follows:

1. Go to Administration >> Vendors and click Get Data
2. Click on  to open the Vendor Details window
3. Click on the Client & Appointment Settings tab
4. Check "Warn when booking appointments for a provider in different rooms at the same time?", "Warn the overlapping of appointments in the same room?", and/or "Warn if providers are sharing a client at the same time?"
   
   

Depending on the specific situation, you will be prompted with a warning message as shown below:

Appointment for a Clinician in another Room

If you try to book an appointment for a Clinician at the same time but different rooms:

Appointment for a Client with another Clinician

If you try to book an appointment for the same Client but different Clinicians at the same time:

Room already booked for another Clinician

If you try to book an appointment for different Clinicians but the same room and time: