- Knowledge Centre
- Gensolve Enterprise Manager
- Using the Support Centre & Accessing Information
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Gensolve Enterprise Manager
- Accounting
- Administration
- Videos
- Appointments
- Banking & daily takings
- Billing & payments
- Clients
- Clinicians
- Conditions & medical notes
- Front office
- Gensolve API
- Healthlink
- Internet connection
- Letters & Templates
- Products
- Reports
- Troubleshooting
- Working with files
- Web portal
- Custom forms
- HICAPS
- Installation & troubleshooting
- Medicare
- Online payment
- Telehealth
- Third party integration
- Tyro
- Workcover
- The Workspace
- Managing Conditions
- Using the Support Centre & Accessing Information
- Setting up your Organisation
- Payments
- managing and billing
- Main Form
- Banking and receipts
- Business
- Debtors and Creditors
- Payroll
- GPM Web Booking Portal
- processes
- Sending Emails From GPM
- Hints & Tips
- GPM Start-Up Training
- ACC
- Contract
- Built-In Reports
- GPM_Light
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Gensolve Practice Manager
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Release Notes
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Gensolve Audio Enterprise Manager
Submitting a Ticket
If you cannot find answers to your query using the Support Centre follow the steps below to submit a ticket to the support team:
- Login to the Gensolve Support Desk.
From Support Centre
From GPM
Click on the menu Help → Submit a Ticket or by pressing the F2 key.
2. Click Submit a request.
3. Fill in the form as needed.
4. Click Submit.
Note: Fields marked with a * are compulsory.
Note: Refer to Taking a Screenshot for more information.
5. Back in Home, click Requests to see all your requests and their current status.