- Knowledge Centre
- Gensolve Enterprise Manager
- Troubleshooting
-
Gensolve Enterprise Manager
- Accounting
- Administration
- Videos
- Appointments
- Banking & daily takings
- Billing & payments
- Clients
- Clinicians
- Conditions & medical notes
- Front office
- Gensolve API
- Healthlink
- Internet connection
- Letters & Templates
- Products
- Reports
- Troubleshooting
- Working with files
- Web portal
- Custom forms
- HICAPS
- Installation & troubleshooting
- Medicare
- Online payment
- Telehealth
- Third party integration
- Tyro
- Workcover
- The Workspace
- Managing Conditions
- Using the Support Centre & Accessing Information
- Setting up your Organisation
- Payments
- managing and billing
- Main Form
- Banking and receipts
- Business
- Debtors and Creditors
- Payroll
- GPM Web Booking Portal
- processes
- Sending Emails From GPM
- Hints & Tips
- GPM Start-Up Training
- ACC
- Contract
- Built-In Reports
- GPM_Light
-
Gensolve Practice Manager
-
Release Notes
-
Gensolve Audio Enterprise Manager
System Requirements
Before you install and run Gensolve Practice Manager, ensure that your system meets the minimum requirements as detailed below.
Hardware Requirements
SPECIFICATION | MINIMUM | RECOMMENDED |
---|---|---|
RAM (System Memory) | 2GB | 4GB or more |
Free space on hard drive | 1GB | More than 5GB |
Screen resolution | 1024 x 768 | At least 1280 x 1024 Note: Gensolve does not support Windows Scaling. If the main purpose of the computer is for running Gensolve, we do not recommend using a high resolution display. This is especially important if the screen size is small (such as on a laptop), which will compound the issue and likely make Gensolve difficult to read. |
Internet connection |
Minimum 256Kbs upload, 2Mbs download |
1Mbs upload, 8Mbs download |
Software Requirements
SPECIFICATION | MINIMUM | RECOMMENDED |
---|---|---|
Operating System |
Windows 8.1 or Windows 10 recommended |
Windows 10 |
Microsoft .NET Framework |
Version 4.8 | Latest release |
Microsoft Office (Desktop version, not Microsoft Store App version) |
Microsoft Office 2013 or later | Microsoft Office 2013, 2016, 365 |
Note: Microsoft no longer supports Windows 7 and Microsoft Office 2010, so it's not guaranteed that Gensolve is compatible with these products. Please refer to the following links for more information: Windows 7 support ends in January 2020 , Microsoft Office 2007 has reached end of support and Office 2010 end of support roadmap.