---
title: AEM-How to Create an SMS Template for Reminders
description: In this tutorial, you will learn how to create an SMS template which will be used to send appointment reminders to clients. IMPORTANT Ensure that the total number of characters for the resulting SMS i
---

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# AEM-How to Create an SMS Template for Reminders

### What you will learn...

In this tutorial, you will learn how to create an SMS template which will be used to send appointment reminders to clients.

IMPORTANT

Ensure that the total number of characters for the resulting SMS is no more than 160.

If it is more than 160 characters, the SMS will be sent in multiple parts and you will be charged for each part.

Be aware that the Company or Site Reply Name, defined in the [SMS Company Settings](https://app.hubspot.com/knowledge/7759573/edit/106217331217),  will be at the start of the resulting SMS by default and counts toward the 160 character limit.

See [How is an SMS Message created](https://app.hubspot.com/knowledge/7759573/edit/106218478920) for more information.

### Watch the video tutorial:

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