--- title: Appointment Booking Web Portal Configuration description: Patients are able to book appointments and classes with practitioners/clinicians using the GPM Appointment Booking Web Portal. Use GPM to configure the look and feel of the Appointment Booking Web Por --- [Skip to content](https://knowledge.gensolve.com/migration/knowledge/appointment-booking-web-portal-configuration-1#main-content) English Show submenu for translations [Customer portal](https://knowledge.gensolve.com/help?hsLang=en) ![gensolve-logo-white-kb.png\]](https://knowledge.gensolve.com/hs-fs/hubfs/gensolve-logo-white-kb.png?height=40&name=gensolve-logo-white-kb.png) - [Default HubSpot Blog](https://knowledge.gensolve.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://knowledge.gensolve.com/blog) - English Show submenu for translations - [Customer portal](https://knowledge.gensolve.com/help) - Go to gensolve.com Go to gensolve.com Welcome to Gensolve - There are no suggestions because the search field is empty. 1. [Knowledge Centre](https://knowledge.gensolve.com/migration/knowledge?hsLang=en) 2. [Gensolve Enterprise Manager](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en) 3. [Web portal](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#web-portal) # Appointment Booking Web Portal Configuration Patients are able to book appointments and classes with practitioners/clinicians using the GPM Appointment Booking Web Portal. Use GPM to configure the look and feel of the Appointment Booking Web Portal as well as the practitioners/clinicians, the service charges, and schedules that will be available for patients to book online. Refer to the information provided below to learn more about configuring the Appointment Booking Web Portal in GPM. ### Prerequisites Before you can configure the Appointment Booking Web Portal, please ensure that the following prerequisites have been met: - Clinicians / Providers have been set up: see ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Icons/ico-subnav-docs.gif)[Clinician Set Up](https://app.hubspot.com/knowledge/7759573/edit/98778081938) - Weekly Classes have been created: see ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Icons/ico-subnav-video.gif) [How to Create a New Weekly Class](https://knowledge.gensolve.com/knowledge/create-a-new-weekly-class?hsLang=en) - SMS Messaging has been set up and enabled: see ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Icons/ico-subnav-video.gif) [How to Setup SMS Messaging.](https://knowledge.gensolve.com/knowledge/setup-sms-messaging?hsLang=en) ### Appointment Booking Web Portal Configuration To configure the Web Portal, go to Administration \>\> Web Configuration. ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Processes/Web_Portal/Graphics/webportal_admin.gif) The Web Portal Configuration window contains 4 tabs: 1. The [General Settings](https://app.hubspot.com/knowledge/7759573/edit/97905973385) tab is used to configure the booking settings and the look and feel of the web page 2. The [Clinicians](https://app.hubspot.com/knowledge/7759573/edit/97777744410) tab is used to configure the clinicians' appointment schedules, service charges, and the classes that will be made visible to patients when booking via the Appointment Booking Web Portal 3. The [Custom Text](https://app.hubspot.com/knowledge/7759573/edit/97880821878) tab is used to customize the default text that is displayed on the Appointment Booking Web Portal. 4. The [Vendor Custom Settings](https://app.hubspot.com/knowledge/7759573/edit/98035651983) tab is used to customize the Web Settings for each Vendor if there is more than one. ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Processes/Web_Portal/Graphics/ClinicalPortal_Tabs_NZ.png) You can customize your own URL to access the Clinic Portal, by ticking the 'Enable Web Portal' box and entering your clinic name after the first half of the URL address. ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Processes/Web_Portal/Graphics/ClinicalPortal_EnableWebPortal_NZ.png) Once the configuration is complete, click on the URL (link) to access the [Appointment Booking Web Portal.](https://knowledge.gensolve.com/knowledge/login-and-booking-processes-within-appointment-booking-web-portal?hsLang=en) This is the link to the web page that will be accessed by your clients to make bookings. We advise registering a dummy client on the portal and booking a test appt to see if you are happy with your Web Configuration set up. Once you are happy with the booking portal, this is the link/URL that you will give to your Website designer to incorporate as a 'Book Now' button which your clients would click on when on your website, to be directed to your booking portal.   Appointments and classes booked via the Appointment Booking Web Portal are then managed in GPM: see Managing GPM Appointments Booked Online.   - [Gensolve Enterprise Manager](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#main-content) - [Accounting](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#accounting) - [Administration](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#administration) - [Videos](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#videos) - [Appointments](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#appointments) - [Billing & payments](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#billing-payments) - 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