How to Cancel/No Show an Appointment in GPM Web

To Cancel or mark an appointment as a No Show in GPM Web , follow these steps:

1. Locate the Appointment to be Cancelled >> Click on the Appointment
2. Click Cancelled or No Show
   
   
   
   
3. Choose one of the following billing options for the client: No Charge, The Cancellation Fee, or Appointment Full Charge
   NOTE: The Cancellation / No-Show Fee can be adjusted in the Site setting
   
   
   
   
4. Select a Reason from the dropdown menu
5. Enter the Note >> Save
   NOTE : A charge type and reason must be selected before the appointment can be cancelled
   
   
   
   
6. The Appointment is now Cancelled