---
title: How to Set Up SMS Reminders for Class Attendees
description: "In this tutorial, you will learn how to set up Schedule Rules to send SMS reminders before a Class for its attendees. The SMS Template has been created: see How to Create an SMS Template for Reminders"
---

[Skip to content](https://knowledge.gensolve.com/migration/knowledge/how-to-set-up-sms-reminders-for-class-attendees#main-content)

English

Show submenu for translations

[Customer portal](https://knowledge.gensolve.com/help?hsLang=en)

![gensolve-logo-white-kb.png\]](https://knowledge.gensolve.com/hs-fs/hubfs/gensolve-logo-white-kb.png?height=40&name=gensolve-logo-white-kb.png)

- [Default HubSpot Blog](https://knowledge.gensolve.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://knowledge.gensolve.com/blog)
- English
  
  Show submenu for translations
- [Customer portal](https://knowledge.gensolve.com/help)
- Go to gensolve.com

 Go to gensolve.com

 Welcome to Gensolve

- There are no suggestions because the search field is empty.

1. [Knowledge Centre](https://knowledge.gensolve.com/migration/knowledge?hsLang=en)
2. [Gensolve Enterprise Manager](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en)
3. [Front office](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#front-office)

# How to Set Up SMS Reminders for Class Attendees

### What you will learn...

In this tutorial, you will learn how to set up Schedule Rules to send SMS reminders before a Class for its attendees.

### Prerequisites

The SMS Template has been created: see [How to Create an SMS Template for Reminders](https://knowledge.gensolve.com/knowledge/create-an-sms-template-for-reminders?hsLang=en).

### Watch the video tutorial:

<iframe data-hsv-src="https://play.hubspotvideo.com/v/7759573/id/99237601806" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="99237601806" data-hsv-style="" data-hsv-width="688" data-hsv-height="518" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

#### Note

You can set the Schedule Reminder to send messages as follow:

![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Videos/Front_Office/Graphics/Schedule_Reminder_Explain.gif)

- **Schedule to send X number of hours prior to the appointment**, up to a maximum of 72 hours prior.

The SMS reminders will send X number of hours prior to each individual appointment, taking into account the 'Send SMS From' specified. That is, within the given time range, e.g. 6am-6pm.

This feature is there so that clients don't get SMS messages in the middle of the night.

**Note**: *X hours Before Appointment rule will only auto send reminders for new bookings, if the appointment meets the criteria of the rule. For example, if the rule is 3 hours Before Appointment, there will be no reminder sent if the appointment booking is in 2 hour's time.*

- E**very Day at X time**

All appointments for the next day, which are eligible for SMS reminders, will be picked up. For example, if you set it for every day at 12noon, reminders will go out for all of Tuesday's appointments no matter what time of day the appointment is.

- **Every Week at X time**

All appointments for a week from the day you set, which are eligible for SMS reminders, will be picked up. For example, if you set the Autoschedule to go every Sunday at 12noon, reminders will go out for all of the appointments from that day and time until the following Sunday at 12 noon.

**Note**: *If you use Every Day or Every Week options, when new appointments are booked after your SMS Autoscheduled reminders have sent, for the day or the week, these new appointments will also be auto reminded.*

 

- [Gensolve Enterprise Manager](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#main-content)

    - [Accounting](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#accounting)
    - [Administration](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#administration)
    - [Videos](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#videos)
    - [Appointments](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#appointments)
    - [Billing & payments](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#billing-payments)
    - [Clients](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#clients)
    - [Clinicians](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#clinicians)
    - [Conditions & medical notes](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#conditions-medical-notes)
    - [Front office](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#front-office)
    - [Gensolve API](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#gensolve-api)
    - [Healthlink](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#healthlink)
    - [Internet connection](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#internet-connection)
    - [Letters & Templates](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#letters-templates)
    - [Reports](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#reports)
    - [Troubleshooting](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#troubleshooting)
    - [Working with files](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#working-with-files)
    - [Web portal](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#web-portal)
    - [Custom forms](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#custom-forms)
    - [Installation & troubleshooting](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#installation-troubleshooting)
    - [Medicare](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#medicare)
    - [Online payment](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#online-payment)
    - [Telehealth](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#telehealth)
    - [Tyro](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#tyro)
    - [Managing Conditions](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#managing-conditions)
    - [Using the Support Centre & Accessing Information](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#using-the-support-centre-accessing-information)
    - [Main Form](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#main-form)
    - [processes](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#processes)
    - [Hints & Tips](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#hints-tips)
    - [ACC](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#acc)
    - [Contract](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#contract)
    - [Built-In Reports](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#built-in-reports)
    - [GPM\_Light](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#gpm_light)
- [GPM Web](https://knowledge.gensolve.com/migration/knowledge/gpm-web?hsLang=en#main-content)

    - [Appointment Book in GPM Web](https://knowledge.gensolve.com/migration/knowledge/gpm-web?hsLang=en#appointment-book-in-gpm-web)
    - [Troubleshooting in GPM Web](https://knowledge.gensolve.com/migration/knowledge/gpm-web?hsLang=en#troubleshooting-in-gpm-web)
- [Release Notes](https://knowledge.gensolve.com/migration/knowledge/release-notes?hsLang=en#main-content)

    - [New Zealand Release Notes](https://knowledge.gensolve.com/migration/knowledge/release-notes?hsLang=en#new-zealand-release-notes)
    - [Audio New Zealand](https://knowledge.gensolve.com/migration/knowledge/release-notes?hsLang=en#audio-new-zealand)
    - [AU Release Notes](https://knowledge.gensolve.com/migration/knowledge/release-notes?hsLang=en#au-release-notes)
    - [UK Release Notes](https://knowledge.gensolve.com/migration/knowledge/release-notes?hsLang=en#uk-release-notes)
    - [Erent](https://knowledge.gensolve.com/migration/knowledge/release-notes?hsLang=en#erent)
- [Gensolve Audio Enterprise Manager](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager?hsLang=en#main-content)

    - [ACC](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager?hsLang=en#acc)
    - [Accounting](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager?hsLang=en#accounting)
    - [Administration](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager?hsLang=en#administration)
    - [Appointments](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager?hsLang=en#appointments)
    - [How To Create A Bank Reconciliation Using QIF File](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager?hsLang=en#how-to-create-a-bank-reconciliation-using-qif-file)
    - [ACC Insurer Schedules](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager?hsLang=en#acc-insurer-schedules)
    - [ACC Payments Rejections](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager?hsLang=en#acc-payments-rejections)
    - [Loans Introduced](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager?hsLang=en#loans-introduced)
    - [Working with Account Entries and Ledgers](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager?hsLang=en#working-with-account-entries-and-ledgers)

- [Default HubSpot Blog](https://knowledge.gensolve.com/blog)

[![Chill listening crop-3](https://knowledge.gensolve.com/hs-fs/hubfs/go1-icon-2.png?width=55&height=55&name=go1-icon-2.png "Chill listening crop-3")](http://gensolve.com)

Gensolve Knowledge Centre

<https://www.facebook.com/gensolve/?ref=hl> <https://twitter.com/Gensolve_> <https://www.linkedin.com/company/1176066>

Copyright © 2026, Gensolve Pty Ltd

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://7759573.fs1.hubspotusercontent-na1.net/hubfs/7759573/Knowledge%20Base%20Images/How%20to%20Set%20Up%20SMS%20Reminders%20for%20Class%20Attendees/How_to_Set_Up_SMS_Reminders_for_Class_Attendees_AU_NZ.mp4",
  "dateModified" : "2023-01-20T02:25:45.939Z",
  "duration" : "PT1M9.4S",
  "height" : 766,
  "name" : "How_to_Set_Up_SMS_Reminders_for_Class_Attendees_AU_NZ",
  "thumbnailUrl" : "https://7759573.fs1.hubspotusercontent-na1.net/hubfs/7759573/Knowledge%20Base%20Images/How%20to%20Set%20Up%20SMS%20Reminders%20for%20Class%20Attendees/How_to_Set_Up_SMS_Reminders_for_Class_Attendees_AU_NZ.mp4/medium.jpg",
  "uploadDate" : "2023-01-20T02:25:26.940Z",
  "width" : 1018
}
```