Newly Added Help Topics

This section provides a list of newly added help topics.

New Gensolve Support Desk:

The Gensolve Support Desk portal has a new look which is more modern and user-friendly. All the existing features as still available (Submit a Ticket, View existing tickets, View the Release Notes), but now can be accessed on your favourite mobile device.

Follow Submitting a Ticket link and Accessing GPM Release Notes for more information.

New Topics:

TOPIC	DESCRIPTION
How to Set Custom Forms as Completed When a Form is Saved Online	New KB Topic created to explain how to set Custom Forms as Completed when a Form is Saved Online
How to Make a Service Charge Usable for a Specific Debtor Only	New KB Topic created to learn how to make a Service Charge usable for a Specific Debtor Only
How to Display the Asset Invoice Number Inside the Payment Report	New KB Topic created to display the Asset Invoice number inside the Payment Report