--- title: Restricted Clinical Notes description: A Clinician requires the clinical notes they enter to be viewable by themselves only, so that other clinicians are restricted from viewing their notes against the client. It is now possible to setup a --- [Skip to content](https://knowledge.gensolve.com/migration/knowledge/restricted-clinical-notes#main-content) English Show submenu for translations [Customer portal](https://knowledge.gensolve.com/help?hsLang=en) ![gensolve-logo-white-kb.png\]](https://knowledge.gensolve.com/hs-fs/hubfs/gensolve-logo-white-kb.png?height=40&name=gensolve-logo-white-kb.png) - [Default HubSpot Blog](https://knowledge.gensolve.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://knowledge.gensolve.com/blog) - English Show submenu for translations - [Customer portal](https://knowledge.gensolve.com/help) - Go to gensolve.com Go to gensolve.com Welcome to Gensolve - There are no suggestions because the search field is empty. 1. [Knowledge Centre](https://knowledge.gensolve.com/migration/knowledge?hsLang=en) 2. [Gensolve Enterprise Manager](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en) 3. [Clinicians](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#clinicians) # Restricted Clinical Notes ### Reason A **Clinician** requires the **clinical note**s they enter to be viewable by themselves only, so that other **clinicians** are restricted from viewing their **notes** against the client. It is now possible to setup a separate **User** to have **Viewing Rights** of all **Restricted Clinical Notes** and **Letters & Uploads** for high level admin and clinical purposes. #### Requisite ***Note**: Please contact Gensolve Support to enable this option of restricting clinical notes, and setting up users to be able to view Restricted Notes/Uploads for your Organisation.*  #### Configuring a Clinician to use Restricted Notes 1. Go to **Administration** \> Click on **Clinicians** \> Click on **Get Data** 2. Select **Clinician** \> Click on **Medical Notes Settings** tab 3. Tick **Enable Restricted Notes** 4. Click on **Save**. ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Knowledge_Base/Clinicians/Graphics/image5.gif) 5. Go to **Appointments** \>\> Right-mouse click on the Appointment \>\> Click on **Create Medical Notes** ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/create_notes_from_appt.png) 6. Click on **Create the Notes** ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/create_notes.png) 7. Click on **Restricted** tab ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Restricted_Notes_png.png) **Note**: T*he Restricted Notes are only available for the Clinician's System User* ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/System_user.png) #### Configuring a Separate User to be able to View Restricted Notes, Letters and Uploads 1. Contact **Gensolve Support** to have **Viewing Rights** turned on for a specific **User**.  They will then be setup to view all notes and uploads across the **Vendor**. 2. A new tick box will appear against their *Administration* \>\> *System Users* \>\> *Restrictions* & *Security settings*. This user is able to view restricted Letters, Uploads and Notes will appear ticked.  If required the tick Box can be unticked if the Viewing Rights are to be cancelled without having to contact Gensolve Support, however any subsequent new user will need to be setup by Gensolve Support. ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Knowledge_Base/Clinicians/Graphics/Viewing_Rights_User_Settings.png) 3. The user with **Restricted Notes Viewing Rights**, can then open **Clinical Notes**, via either the client's Full History or the Appointment tab, and view the contents of the clinical notes including any **Restricted Notes** that have been entered.   ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Knowledge_Base/Clinicians/Graphics/Viewing_Restricted_Notes.png) 4. For viewing **Restricted Letters & Uploads**, if the User navigates to the client's **Letters & Uploads** tab, they will be able to see any Letters & Uploads that have been restricted. ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Knowledge_Base/Clinicians/Graphics/Restricted_Upload.png)   - [Gensolve Enterprise Manager](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#main-content) - [Accounting](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#accounting) - [Administration](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#administration) - [Videos](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#videos) - [Appointments](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#appointments) - [Billing & payments](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#billing-payments) - 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