--- title: Stripe Payment for Telehealth Consultation description: In order to be able to get a payment link and send it to a client, we need to first create an Email Template with it. In GPM, go to Administration >> Email Templates >> New Email Template >> For Type, --- [Skip to content](https://knowledge.gensolve.com/migration/knowledge/stripe-payment-for-telehealth-consultation#main-content) English Show submenu for translations [Customer portal](https://knowledge.gensolve.com/help?hsLang=en) ![gensolve-logo-white-kb.png\]](https://knowledge.gensolve.com/hs-fs/hubfs/gensolve-logo-white-kb.png?height=40&name=gensolve-logo-white-kb.png) - [Default HubSpot Blog](https://knowledge.gensolve.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://knowledge.gensolve.com/blog) - English Show submenu for translations - [Customer portal](https://knowledge.gensolve.com/help) - Go to gensolve.com Go to gensolve.com Welcome to Gensolve - There are no suggestions because the search field is empty. 1. [Knowledge Centre](https://knowledge.gensolve.com/migration/knowledge?hsLang=en) 2. [Gensolve Enterprise Manager](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en) 3. [Telehealth](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager?hsLang=en#telehealth) # Stripe Payment for Telehealth Consultation ### Configuring an Email template with the Payment Link In order to be able to get a payment link and send it to a client, we need to first create an Email Template with it. In GPM, go to **Administration** \>\> **Email Templates** \>\> **New Email Template** \>\> For **Type**, select Client Appointment \>\> Fill the template's Name, Subject, and Email text \>\> Make sure to include the Client\_Online\_PMT\_URL tag that can be found on the Available Tags list. ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Processes/Telehealth/Graphics/Template_for_Online_Payment_Telehealth_-_NZ.bmp) ### Completing a Telehealth Consultation and Sending Payment Link 1\. In order to be able to send a payment link and receive a payout, a Telehealth appointment must be completed first. On the GPM Scheduler, you will identify a Telehealth Consultation because it has a black video icon on the top right corner of the appointment. ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Processes/Telehealth/Graphics/Completing_a_Telehealth_Appt_-_NZ.bmp) 2\. After having completing the appointment a Send Email window will be displayed automatically, but in case you want to send the payment link later, you can open the appointment and click on the **Email the Client** button \>\> Then, on the Send E-mail to...  displayed window, on **Apply a Template** select the template created on Configuring an Email template with the Payment link and click on **Apply** \>\> Verify the information, set an Email on the **From** field and click **Send**. ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Processes/Telehealth/Graphics/Email_with_Payment_link_for_Telehealth_Consultation_-_NZ.bmp) Now the client will receive the mail with the link that will redirect them to a page where they will be able to select the outstanding charge for the consultation and pay it. ### Client Payment and Viewing Payout on Stripe 1\. In this section we will see what the client sees after clicking on the received payment link ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Processes/Telehealth/Graphics/Payment_link_-_NZ.bmp) 2\. After the client has selected the outstanding charge related to the Telehealth Consultation and clicks on **Pay Now**, they are redirected to the Stripe payment page ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Processes/Telehealth/Graphics/Payment_page_Stripe_-_NZ.bmp) 3\. After successfully paying, you will be able to see on your Stripe Dashboard the charge on your transactions. To view this information on the Dashboard click on **Balances** \>\> **Transactions**. ![](https://docs.testpublic.gensolve.com/docs/gpm_nz/desktop/Processes/Telehealth/Graphics/Stripe_Balance_After_Payment_-_NZ.bmp) **Note**: *this tutorial was made using test data and thus, the information represented might not be completely accurate. 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