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Gensolve Enterprise Manager
Are you looking for help with Gensolve's flagship windows application, installed on your computer?
- Archiving of Claims for Medicare Online
- HealthNow Payment
- Working with ACC ICP Contracts
- Using a Spellchecker in AEM
- Accessing Vald Performance
- Creating BCTI's for Commission Payments
- Recovery Plans and Managing Debtors
- Accepting and Declining an ACC ICP Contract
- Maintaining ACC45 Claim Numbers
- Working with Contract Contacts
- Setting up to work with ACC
- Subscribe to Medical Objects Messaging Service
- Using Medical Objects Messaging Service with GPM
- Using Careway
- Creditor Bank Account History
Accounting
Administration
- How to Restrict Service Charges by Provider Type
- How to Make a Service Charge Usable for a Specific Debtor Only
- Adding New Staff to GPM
- How to Create an Email Template for Custom/Smart Form
- How to Remove Staff from GPM
- How to Change an ACC Contract Type
- How to Add an Additional ACC Provider Contract
- How to Edit a Letter Template
- How to Add a Provider to a Site
- How to Create a New Service Charge
Videos
Appointments
Billing & payments
Clients
Clinicians
Conditions & medical notes
Front office
Gensolve API
Healthlink
Internet connection
Letters & Templates
- How to Unlock a Letter or Uploaded File
- Add a Restriction for Clients that Have an Event
- How to Send Letters as a PDF
- System Crashes When Bulk Emailing
- How to Create Mailshots
- Letter Template Displays in an Unreadable Format
- How to Set the Date Format in an Excel Template
- Restrict User Access to Letters
Reports
Troubleshooting
Working with files
Web portal
Custom forms
Installation & troubleshooting
Medicare
- How to Perform a DVA Claim via Medicare Online
- Update and Validate Medicare Provider No's
- Medicare Online Patient Claim and Claiming for Clients Under 14
- Reconciliation / Automatic Reconciliation of Medicare Claims
- Reconciliation / Manual Reconciliation of Medicare Claims
- Set KM and service details on a Medicare/DVA claim
- Using Medicare Online with Gensolve
- Medicare Claim Report Screen and Accessing Reports
- Medicare Online Patient Claim Same Day Delete
- Medicare Online Patient Claims Resulting in a Pendable Claim Status
- Managing Medicare Claims with HICAPS or TYRO Easyclaim
- Performing Medicare Claims via Tyro
- Post Medicare Claims Actions via HICAPS or TYRO Easyclaim
- Setting Up to Perform Medicare Claims with GPM
- Claiming and Submitting Stored Bulk Bill and DVA Claims
Online payment
Telehealth
- Stripe Payment for Telehealth Consultation
- Booking a Telehealth Consultation via Online Booking Portal
- Send a Reminder with Telehealth link
- Create a New Service Charge for your Telehealth Appointments
- Booking a Telehealth Consultation via GPM Appointment Book
- Using Telehealth with GPM
- Telehealth Initial and Followup Appointments
Tyro
Managing Conditions
Using the Support Centre & Accessing Information
Main Form
processes
Hints & Tips
ACC
- How to Create a New Miscellaneous Item to Bill
- How to Create and Send a Schedule to ACC
- How to Create a Condition for a New ACC Claim
- How to Create an Insurer Schedule
- ACC Allied Health Services Contract
- ACC Physio MBI Contract
- Working with ACC Physio MBI Condition and Appointments
- Modifying an ACC32 Request
- How to Reject an ACC32
- How to Expire an ACC32
- ACC32 With Only 1st Appointment Approved
- ACC32 Rejected with Appointments Booked
- ACC32 Is Not Available to Use on an Appointment
- Upload Remittance
- How to Download an ACC Remittance
- How to Send an ACC45 to ACC
Contract
- Contract Budget Types
- Multiple Contract Type
- How to Set a Contract Invoice to Site
- Custom Contract Billing Controls
- Contract WIP Report Settings
- How to Inactive the Budget Type of a Contract
- Contract Charges SMS Reminder Settings
- How to Apply Contract Pre-Invoice Verification
- Contract Due Events Window
- Managing Custom Contracts
- How to Create a Contract Appointment
- How to Create a Contract Assessment Report
- How to Create a Custom Contract
- How to Create a Custom Contract and Contract Invoice
- How to Set Up a Contract Type
- Creating an ACC Contract Schedule
- Creating a Contract Invoice