--- title: Gensolve Enterprise Manager | Knowledge Centre description: Are you looking for help with Gensolve's flagship windows application, installed on your computer? --- [Skip to content](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#main-content) English Show submenu for translations [Customer portal](https://knowledge.gensolve.com/help) ![gensolve-logo-white-kb.png\]](https://knowledge.gensolve.com/hs-fs/hubfs/gensolve-logo-white-kb.png?height=40&name=gensolve-logo-white-kb.png) - [Default HubSpot Blog](https://knowledge.gensolve.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://knowledge.gensolve.com/blog) - English Show submenu for translations - [Customer portal](https://knowledge.gensolve.com/help) - Go to gensolve.com Go to gensolve.com Welcome to Gensolve - There are no suggestions because the search field is empty. 1. [Knowledge Centre](https://knowledge.gensolve.com/migration/knowledge) 2. [Gensolve Enterprise Manager](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager) # Gensolve Enterprise Manager Are you looking for help with Gensolve's flagship windows application, installed on your computer? - [Archiving of Claims for Medicare Online](https://knowledge.gensolve.com/migration/knowledge/aem-archiving-of-claims-for-medicare-online) - [HealthNow Payment](https://knowledge.gensolve.com/migration/knowledge/healthnow-payment-1) - [Working with ACC ICP Contracts](https://knowledge.gensolve.com/migration/knowledge/working-with-acc-icp-contracts) - [Using a Spellchecker in AEM](https://knowledge.gensolve.com/migration/knowledge/using-a-spellchecker-in-aem) - [Accessing Vald Performance](https://knowledge.gensolve.com/migration/knowledge/accessing-vald-performance) - [Creating BCTI's for Commission Payments](https://knowledge.gensolve.com/migration/knowledge/creating-bctis-for-commission-payments) - [Recovery Plans and Managing Debtors](https://knowledge.gensolve.com/migration/knowledge/recovery-plans-and-managing-debtors) - [Accepting and Declining an ACC ICP Contract](https://knowledge.gensolve.com/migration/knowledge/accepting-and-declining-an-acc-icp-contract) - [Maintaining ACC45 Claim Numbers](https://knowledge.gensolve.com/migration/knowledge/maintaining-acc45-claim-numbers) - [Working with Contract Contacts](https://knowledge.gensolve.com/migration/knowledge/working-with-contract-contacts) - [Setting up to work with ACC](https://knowledge.gensolve.com/migration/knowledge/setting-up-to-work-with-acc) - [Subscribe to Medical Objects Messaging Service](https://knowledge.gensolve.com/migration/knowledge/subscribe-to-medical-objects-messaging-service) - [Using Medical Objects Messaging Service with GPM](https://knowledge.gensolve.com/migration/knowledge/using-medical-objects-messaging-service-with-gpm) - [Using Careway](https://knowledge.gensolve.com/migration/knowledge/using-careway) - [Creditor Bank Account History](https://knowledge.gensolve.com/migration/knowledge/creditor-bank-account-history) See less ▼ ## Accounting - [Balance Sheet by Site](https://knowledge.gensolve.com/migration/knowledge/balance-sheet-by-site) - [How to Display the Asset Invoice Number Inside the Payment Report](https://knowledge.gensolve.com/migration/knowledge/how-to-display-the-asset-invoice-number-inside-the-payment-report) - [How to Create a Statement Batch](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-statement-batch) - [How to Create a Ledger Budget](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-ledger-budget) - [Managing Ledger Budgets](https://knowledge.gensolve.com/migration/knowledge/managing-ledger-budgets) - [How to Create a Commission Template](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-commission-template) - [How to Manage a Commission Due and Batch](https://knowledge.gensolve.com/migration/knowledge/how-to-manage-a-commission-due-and-batch) See less ▼ ## Administration - [How to Restrict Service Charges by Provider Type](https://knowledge.gensolve.com/migration/knowledge/how-to-restrict-service-charges-by-provider-type) - [How to Make a Service Charge Usable for a Specific Debtor Only](https://knowledge.gensolve.com/migration/knowledge/how-to-make-a-service-charge-usable-for-a-specific-debtor-only) - [Adding New Staff to GPM](https://knowledge.gensolve.com/migration/knowledge/adding-new-staff-to-gpm-1) - [How to Create an Email Template for Custom/Smart Form](https://knowledge.gensolve.com/migration/knowledge/how-to-create-an-email-template-for-custom/smart-form) - [How to Remove Staff from GPM](https://knowledge.gensolve.com/migration/knowledge/how-to-remove-staff-from-gpm) - [How to Change an ACC Contract Type](https://knowledge.gensolve.com/migration/knowledge/how-to-change-an-acc-contract-type) - [How to Add an Additional ACC Provider Contract](https://knowledge.gensolve.com/migration/knowledge/how-to-add-an-additional-acc-provider-contract) - [How to Edit a Letter Template](https://knowledge.gensolve.com/migration/knowledge/edit-a-letter-template) - [How to Add a Provider to a Site](https://knowledge.gensolve.com/migration/knowledge/how-to-add-a-provider-to-a-site) - [How to Create a New Service Charge](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-new-service-charge) See less ▼ ## Videos - [How to Create a Child Ledger](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-child-ledger) ## Appointments - [How to Set an Appointment Status](https://knowledge.gensolve.com/migration/knowledge/how-to-set-an-appointment-status) - [How to Pay an Appointments Using a Membership](https://knowledge.gensolve.com/migration/knowledge/how-to-pay-an-appointments-using-a-membership) - [How to View Appointments with Former Providers](https://knowledge.gensolve.com/migration/knowledge/how-to-view-appointments-with-former-providers) ## Billing & payments - [How to Create a Client Write-Off](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-client-write-off) - [How to Create a Client Statement](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-client-statement) - [How to Transfer Credit from One Client to Another Client](https://knowledge.gensolve.com/migration/knowledge/how-to-transfer-credit-from-one-client-to-another-client) - [How to Make a Payment using a Credit](https://knowledge.gensolve.com/migration/knowledge/how-to-make-a-payment-using-a-credit) ## Clients - [Navigate to GPM Web from GPM](https://knowledge.gensolve.com/migration/knowledge/navigate-to-gpm-web-from-gpm) - [How to Update a Client's Vaccination Status](https://knowledge.gensolve.com/migration/knowledge/how-to-update-a-clients-vaccination-status) - [GPM Integration with MailChimp](https://knowledge.gensolve.com/migration/knowledge/gpm-integration-with-mailchimp) - [How to Create a Letter for a Client](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-letter-for-a-client) - [Adding a Client to and Working with the Waiting List](https://knowledge.gensolve.com/migration/knowledge/adding-a-client-to-and-working-with-the-waiting-list) ## Clinicians - [Restricted Clinical Notes](https://knowledge.gensolve.com/migration/knowledge/restricted-clinical-notes) ## Conditions & medical notes - [How to Copy a Contract Type](https://knowledge.gensolve.com/migration/knowledge/how-to-copy-a-contract-type) ## Front office - [How to Charge a Class to a Client's Membership](https://knowledge.gensolve.com/migration/knowledge/how-to-charge-a-class-to-a-clients-membership) - [Using Another Client's Membership Card](https://knowledge.gensolve.com/migration/knowledge/using-another-clients-membership-card) - [Invoicing Classes to an Insurer](https://knowledge.gensolve.com/migration/knowledge/invoicing-classes-to-an-insurer) - [How to Change the Class Details](https://knowledge.gensolve.com/migration/knowledge/how-to-change-the-class-details) - [Manage Classes](https://knowledge.gensolve.com/migration/knowledge/manage-classes) - [How to Set Up SMS Reminders for Class Attendees](https://knowledge.gensolve.com/migration/knowledge/how-to-set-up-sms-reminders-for-class-attendees) See less ▼ ## Gensolve API - [How to get started using GPM's API](https://knowledge.gensolve.com/migration/knowledge/how-to-get-started-using-gpms-api) ## Healthlink - [HealthLink Blood Test Results](https://knowledge.gensolve.com/migration/knowledge/healthlink-blood-test-results) - [HealthLink Questions](https://knowledge.gensolve.com/migration/knowledge/healthlink-questions) - [Why a Healthlink message sent is now in the Failed folder?](https://knowledge.gensolve.com/migration/knowledge/why-a-healthlink-message-sent-is-now-in-the-failed-folder) - [HealthLink Messages Stuck in Outbox](https://knowledge.gensolve.com/migration/knowledge/healthlink-messages-stuck-in-outbox) - [What do the Healthlink Message Statuses mean?](https://knowledge.gensolve.com/migration/knowledge/what-do-the-healthlink-message-statuses-mean) ## Internet connection - [How to Test your Internet Connection Speed](https://knowledge.gensolve.com/migration/knowledge/how-to-test-your-internet-connection-speed) - [Cannot Access GPM using Hotel Internet Access](https://knowledge.gensolve.com/migration/knowledge/cannot-access-gpm-using-hotel-internet-access) ## Letters & Templates - [How to Unlock a Letter or Uploaded File](https://knowledge.gensolve.com/migration/knowledge/how-to-unlock-a-letter-or-uploaded-file) - [Add a Restriction for Clients that Have an Event](https://knowledge.gensolve.com/migration/knowledge/add-a-restriction-for-clients-that-have-an-event) - [How to Send Letters as a PDF](https://knowledge.gensolve.com/migration/knowledge/how-to-send-letters-as-a-pdf) - [System Crashes When Bulk Emailing](https://knowledge.gensolve.com/migration/knowledge/system-crashes-when-bulk-emailing) - [How to Create Mailshots](https://knowledge.gensolve.com/migration/knowledge/how-to-create-mailshots) - [Letter Template Displays in an Unreadable Format](https://knowledge.gensolve.com/migration/knowledge/letter-template-displays-in-an-unreadable-format) - [How to Set the Date Format in an Excel Template](https://knowledge.gensolve.com/migration/knowledge/how-to-set-the-date-format-in-an-excel-template) - [Restrict User Access to Letters](https://knowledge.gensolve.com/migration/knowledge/restrict-user-access-to-letters) See less ▼ ## Reports - [How to Run a Report](https://knowledge.gensolve.com/migration/knowledge/how-to-run-a-report) - [HTML API Reports](https://knowledge.gensolve.com/migration/knowledge/html-api-reports) - [How to Export Data to Excel using a Template](https://knowledge.gensolve.com/migration/knowledge/how-to-export-data-to-excel-using-a-template) - [How to Run a Template Merge and Send Bulk SMS](https://knowledge.gensolve.com/migration/knowledge/how-to-run-a-template-merge-and-send-bulk-sms) ## Troubleshooting - [Application Cannot be Started](https://knowledge.gensolve.com/migration/knowledge/application-cannot-be-started) - [Cannot Access Gensolve Feature Suggestion Box](https://knowledge.gensolve.com/migration/knowledge/cannot-access-gensolve-feature-suggestion-box) ## Working with files - [Save or Send a file in PDF format](https://knowledge.gensolve.com/migration/knowledge/save-or-send-a-file-in-pdf-format) - [Converting .doc to .docx Files](https://knowledge.gensolve.com/migration/knowledge/converting-.doc-to-.docx-files) - [Upload Large Files](https://knowledge.gensolve.com/migration/knowledge/upload-large-files) - [Restrict Access to Client Uploads](https://knowledge.gensolve.com/migration/knowledge/restrict-access-to-client-uploads) ## Web portal - [Web Portal Configuration - Clinicians Settings](https://knowledge.gensolve.com/migration/knowledge/web-portal-configuration-clinicians-settings-1) - [Appointment Booking Web Portal Configuration](https://knowledge.gensolve.com/migration/knowledge/appointment-booking-web-portal-configuration-1) - [Web Portal Configuration - Vendor Custom Settings](https://knowledge.gensolve.com/migration/knowledge/web-portal-configuration-company-custom-settings) - [Web Portal Configuration - Custom Text Settings](https://knowledge.gensolve.com/migration/knowledge/web-portal-configuration-custom-text-settings-1) - [Setting Up Service Charges for the Appointment Booking Web Portal](https://knowledge.gensolve.com/migration/knowledge/setting-up-service-charges-for-the-appointment-booking-web-portal-1) - [Web Portal Configuration - General Settings](https://knowledge.gensolve.com/migration/knowledge/web-portal-configuration-general-settings-1) See less ▼ ## Custom forms - [System Fields for Client Entry Forms](https://knowledge.gensolve.com/migration/knowledge/system-fields-for-client-entry-forms) - [Sending Custom Forms](https://knowledge.gensolve.com/migration/knowledge/sending-custom-forms) - [How to Create a Custom Form](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-custom-form) - [How to Group Custom Forms](https://knowledge.gensolve.com/migration/knowledge/how-to-group-custom-forms) - [How to Set Custom Forms as Completed When a Form is Saved Online](https://knowledge.gensolve.com/migration/knowledge/how-to-set-custom-forms-as-completed-when-a-form-is-saved-online) ## Installation & troubleshooting - [Installing the HICAPS Terminal and Software](https://knowledge.gensolve.com/migration/knowledge/installing-the-hicaps-terminal-and-software-1) - [Troubleshooting HICAPS Installation](https://knowledge.gensolve.com/migration/knowledge/troubleshooting-hicaps-installation) ## Medicare - [How to Perform a DVA Claim via Medicare Online](https://knowledge.gensolve.com/migration/knowledge/how-to-perform-a-dva-claim-via-medicare-online) - [Update and Validate Medicare Provider No's](https://knowledge.gensolve.com/migration/knowledge/update-and-validate-medicare-provider-nos-1) - [Medicare Online Patient Claim and Claiming for Clients Under 14](https://knowledge.gensolve.com/migration/knowledge/medicare-online-patient-claim-and-claiming-for-clients-under-14) - [Reconciliation / Automatic Reconciliation of Medicare Claims](https://knowledge.gensolve.com/migration/knowledge/reconciliation-/-automatic-reconciliation-of-medicare-claims) - [Reconciliation / Manual Reconciliation of Medicare Claims](https://knowledge.gensolve.com/migration/knowledge/reconciliation-/-manual-reconciliation-of-medicare-claims) - [Set KM and service details on a Medicare/DVA claim](https://knowledge.gensolve.com/migration/knowledge/set-km-and-service-details-on-a-medicare/dva-claim) - [Using Medicare Online with Gensolve](https://knowledge.gensolve.com/migration/knowledge/using-medicare-online-with-gensolve) - [Medicare Claim Report Screen and Accessing Reports](https://knowledge.gensolve.com/migration/knowledge/medicare-claim-report-screen-and-accessing-reports) - [Medicare Online Patient Claim Same Day Delete](https://knowledge.gensolve.com/migration/knowledge/medicare-online-patient-claim-same-day-delete) - [Medicare Online Patient Claims Resulting in a Pendable Claim Status](https://knowledge.gensolve.com/migration/knowledge/medicare-online-patient-claims-resulting-in-a-pendable-claim-status) - [Managing Medicare Claims with HICAPS or TYRO Easyclaim](https://knowledge.gensolve.com/migration/knowledge/managing-medicare-claims-with-hicaps-or-tyro-easyclaim) - [Performing Medicare Claims via Tyro](https://knowledge.gensolve.com/migration/knowledge/performing-medicare-claims-via-tyro) - [Post Medicare Claims Actions via HICAPS or TYRO Easyclaim](https://knowledge.gensolve.com/migration/knowledge/post-medicare-claims-actions-via-hicaps-or-tyro-easyclaim) - [Setting Up to Perform Medicare Claims with GPM](https://knowledge.gensolve.com/migration/knowledge/setting-up-to-perform-medicare-claims-with-gpm-1) - [Claiming and Submitting Stored Bulk Bill and DVA Claims](https://knowledge.gensolve.com/migration/knowledge/claiming-and-submitting-stored-bulk-bill-and-dva-claims) See less ▼ ## Online payment - [Stripe Payment](https://knowledge.gensolve.com/migration/knowledge/stripe-payment) - [WindCave Payment](https://knowledge.gensolve.com/migration/knowledge/windcave-payment) ## Telehealth - [Stripe Payment for Telehealth Consultation](https://knowledge.gensolve.com/migration/knowledge/stripe-payment-for-telehealth-consultation) - [Booking a Telehealth Consultation via Online Booking Portal](https://knowledge.gensolve.com/migration/knowledge/booking-a-telehealth-consultation-via-online-booking-portal) - [Send a Reminder with Telehealth link](https://knowledge.gensolve.com/migration/knowledge/send-a-reminder-with-telehealth-link) - [Create a New Service Charge for your Telehealth Appointments](https://knowledge.gensolve.com/migration/knowledge/create-a-new-service-charge-for-your-telehealth-appointments) - [Booking a Telehealth Consultation via GPM Appointment Book](https://knowledge.gensolve.com/migration/knowledge/booking-a-telehealth-consultation-via-gpm-appointment-book) - [Using Telehealth with GPM](https://knowledge.gensolve.com/migration/knowledge/using-telehealth-with-gpm) - [Telehealth Initial and Followup Appointments](https://knowledge.gensolve.com/migration/knowledge/telehealth-initial-and-followup-appointments) See less ▼ ## Tyro - [Setting Up to Perform Medicare Claims via Tyro](https://knowledge.gensolve.com/migration/knowledge/setting-up-to-perform-medicare-claims-via-tyro) ## Managing Conditions - [How to Create an Insured Client Condition](https://knowledge.gensolve.com/migration/knowledge/how-to-create-an-insured-client-condition) ## Using the Support Centre & Accessing Information - [Accessing the Gensolve Suggestion Box Feature](https://knowledge.gensolve.com/migration/knowledge/accessing-the-gensolve-suggestion-box-feature) - [Accessing GPM Release Notes](https://knowledge.gensolve.com/migration/knowledge/accessing-gpm-release-notes) ## Main Form - [Newly Added Help Topics](https://knowledge.gensolve.com/migration/knowledge/newly-added-help-topics) ## processes - [Share a Custom Form](https://knowledge.gensolve.com/migration/knowledge/share-a-custom-form) - [Commissions On Hold](https://knowledge.gensolve.com/migration/knowledge/commissions-on-hold) - [Commissions to Users](https://knowledge.gensolve.com/migration/knowledge/commissions-to-users) - [Managing Commissions](https://knowledge.gensolve.com/migration/knowledge/managing-commissions) - [Commission Between Sites](https://knowledge.gensolve.com/migration/knowledge/commission-between-sites) - [Commission Due & Commission Batches](https://knowledge.gensolve.com/migration/knowledge/commission-due-commission-batches) See less ▼ ## Hints & Tips - [How to Export Data to Excel](https://knowledge.gensolve.com/migration/knowledge/how-to-export-data-to-excel) ## ACC - [How to Create a New Miscellaneous Item to Bill](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-new-miscellaneous-item-to-bill) - [How to Create and Send a Schedule to ACC](https://knowledge.gensolve.com/migration/knowledge/how-to-create-and-send-a-schedule-to-acc) - [How to Create a Condition for a New ACC Claim](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-condition-for-a-new-acc-claim) - [How to Create an Insurer Schedule](https://knowledge.gensolve.com/migration/knowledge/how-to-create-an-insurer-schedule) - [ACC Allied Health Services Contract](https://knowledge.gensolve.com/migration/knowledge/acc-allied-health-services-contract) - [ACC Physio MBI Contract](https://knowledge.gensolve.com/migration/knowledge/acc-physio-mbi-contract) - [Working with ACC Physio MBI Condition and Appointments](https://knowledge.gensolve.com/migration/knowledge/working-with-acc-physio-mbi-condition-and-appointments) - [Modifying an ACC32 Request](https://knowledge.gensolve.com/migration/knowledge/modifying-an-acc32-request) - [How to Reject an ACC32](https://knowledge.gensolve.com/migration/knowledge/how-to-reject-an-acc32) - [How to Expire an ACC32](https://knowledge.gensolve.com/migration/knowledge/how-to-expire-an-acc32) - [ACC32 With Only 1st Appointment Approved](https://knowledge.gensolve.com/migration/knowledge/acc32-with-only-1st-appointment-approved) - [ACC32 Rejected with Appointments Booked](https://knowledge.gensolve.com/migration/knowledge/acc32-rejected-with-appointments-booked) - [ACC32 Is Not Available to Use on an Appointment](https://knowledge.gensolve.com/migration/knowledge/acc32-is-not-available-to-use-on-an-appointment) - [Upload Remittance](https://knowledge.gensolve.com/migration/knowledge/upload-remittance) - [How to Download an ACC Remittance](https://knowledge.gensolve.com/migration/knowledge/how-to-download-an-acc-remittance) - [How to Send an ACC45 to ACC](https://knowledge.gensolve.com/migration/knowledge/how-to-send-an-acc45-to-acc) See less ▼ ## Contract - [Multiple Contract Type](https://knowledge.gensolve.com/migration/knowledge/multiple-contract-type) - [Contract Budget Types](https://knowledge.gensolve.com/migration/knowledge/contract-budget-types) - [How to Set a Contract Invoice to Site](https://knowledge.gensolve.com/migration/knowledge/how-to-set-a-contract-invoice-to-site) - [Custom Contract Billing Controls](https://knowledge.gensolve.com/migration/knowledge/custom-contract-billing-controls) - [Contract WIP Report Settings](https://knowledge.gensolve.com/migration/knowledge/contract-wip-report-settings) - [How to Inactive the Budget Type of a Contract](https://knowledge.gensolve.com/migration/knowledge/how-to-inactive-the-budget-type-of-a-contract) - [Contract Charges SMS Reminder Settings](https://knowledge.gensolve.com/migration/knowledge/contract-charges-sms-reminder-settings) - [How to Apply Contract Pre-Invoice Verification](https://knowledge.gensolve.com/migration/knowledge/how-to-apply-contract-pre-invoice-verification) - [Contract Due Events Window](https://knowledge.gensolve.com/migration/knowledge/contract-due-events-window) - [Managing Custom Contracts](https://knowledge.gensolve.com/migration/knowledge/managing-custom-contracts) - [How to Create a Contract Appointment](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-contract-appointment) - [How to Create a Contract Assessment Report](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-contract-assessment-report) - [How to Create a Custom Contract](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-custom-contract) - [How to Create a Custom Contract and Contract Invoice](https://knowledge.gensolve.com/migration/knowledge/how-to-create-a-custom-contract-and-contract-invoice) - [How to Set Up a Contract Type](https://knowledge.gensolve.com/migration/knowledge/how-to-set-up-a-contract-type) - [Creating an ACC Contract Schedule](https://knowledge.gensolve.com/migration/knowledge/creating-an-acc-contract-schedule) - [Creating a Contract Invoice](https://knowledge.gensolve.com/migration/knowledge/creating-a-contract-invoice) See less ▼ ## Built-In Reports - [Exam Treatment Types](https://knowledge.gensolve.com/migration/knowledge/exam-treatment-types) - [Contract WIP Export](https://knowledge.gensolve.com/migration/knowledge/contract-wip-export) ## GPM\_Light - [GPM Light and Web Booking Portal Setup](https://knowledge.gensolve.com/migration/knowledge/gpm-light-and-web-booking-portal-setup-1) - [Gensolve Enterprise Manager](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#main-content) - [Accounting](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#accounting) - [Administration](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#administration) - [Videos](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#videos) - [Appointments](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#appointments) - [Billing & payments](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#billing-payments) - [Clients](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#clients) - [Clinicians](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#clinicians) - [Conditions & medical notes](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#conditions-medical-notes) - [Front office](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#front-office) - [Gensolve API](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#gensolve-api) - [Healthlink](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#healthlink) - [Internet connection](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#internet-connection) - [Letters & Templates](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#letters-templates) - [Reports](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#reports) - [Troubleshooting](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#troubleshooting) - [Working with files](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#working-with-files) - [Web portal](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#web-portal) - [Custom forms](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#custom-forms) - [Installation & troubleshooting](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#installation-troubleshooting) - [Medicare](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#medicare) - [Online payment](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#online-payment) - [Telehealth](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#telehealth) - [Tyro](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#tyro) - [Managing Conditions](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#managing-conditions) - [Using the Support Centre & Accessing Information](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#using-the-support-centre-accessing-information) - [Main Form](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#main-form) - [processes](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#processes) - [Hints & Tips](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#hints-tips) - [ACC](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#acc) - [Contract](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#contract) - [Built-In Reports](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#built-in-reports) - [GPM\_Light](https://knowledge.gensolve.com/migration/knowledge/gensolve-enterprise-manager#gpm_light) - [GPM Web](https://knowledge.gensolve.com/migration/knowledge/gpm-web#main-content) - [Appointment Book in GPM Web](https://knowledge.gensolve.com/migration/knowledge/gpm-web#appointment-book-in-gpm-web) - [Troubleshooting in GPM Web](https://knowledge.gensolve.com/migration/knowledge/gpm-web#troubleshooting-in-gpm-web) - [Release Notes](https://knowledge.gensolve.com/migration/knowledge/release-notes#main-content) - [New Zealand Release Notes](https://knowledge.gensolve.com/migration/knowledge/release-notes#new-zealand-release-notes) - [Audio New Zealand](https://knowledge.gensolve.com/migration/knowledge/release-notes#audio-new-zealand) - [AU Release Notes](https://knowledge.gensolve.com/migration/knowledge/release-notes#au-release-notes) - [UK Release Notes](https://knowledge.gensolve.com/migration/knowledge/release-notes#uk-release-notes) - [Erent](https://knowledge.gensolve.com/migration/knowledge/release-notes#erent) - [Gensolve Audio Enterprise Manager](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager#main-content) - [ACC](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager#acc) - [Accounting](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager#accounting) - [Administration](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager#administration) - [Appointments](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager#appointments) - [How To Create A Bank Reconciliation Using QIF File](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager#how-to-create-a-bank-reconciliation-using-qif-file) - [ACC Insurer Schedules](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager#acc-insurer-schedules) - [ACC Payments Rejections](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager#acc-payments-rejections) - [Loans Introduced](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager#loans-introduced) - [Working with Account Entries and Ledgers](https://knowledge.gensolve.com/migration/knowledge/gensolve-audio-enterprise-manager#working-with-account-entries-and-ledgers) - [Default HubSpot Blog](https://knowledge.gensolve.com/blog) [![Chill listening crop-3](https://knowledge.gensolve.com/hs-fs/hubfs/go1-icon-2.png?width=55&height=55&name=go1-icon-2.png "Chill listening crop-3")](http://gensolve.com) Gensolve Knowledge Centre Copyright © 2026, Gensolve Pty Ltd